At FETCH Eyewear, we stand by the quality and durability of our products. That’s why all of our frames come with a two-year warranty from the date of purchase. Please review the details below to understand what is covered under our warranty and how to make a claim.

What’s Covered:

Frames: Our warranty covers defects in materials and craftsmanship for all frames, including issues with the frame structure, hinges, and weld points. Additionally, normal wear and tear on frames is covered for up to two years.

Lenses: Our warranty includes coverage for manufacturing defects in lenses, such as cracks or flaws that compromise visual clarity.

What’s Not Covered:

Lens Scratching: Scratches on lenses, which can result from everyday wear or improper care, are not covered under this warranty. To prevent scratches, please store your glasses in a case when not in use and clean them with the provided microfiber cloth.

Accidental Damage: Damage resulting from accidents, mishandling, or improper care (such as bending, dropping, or exposure to extreme temperatures) is not covered.

Wear and Tear on Lenses: Regular wear and tear on lenses is not covered under this warranty.

How to Make a Warranty Claim:

If you experience a manufacturing defect within two years of your purchase, please contact our customer support team with your order details and a description of the issue. We’ll work with you to either repair or replace your item, ensuring that you can continue enjoying your eyewear with confidence.

Claims can be sent to info@fetcheyewear.com.