This policy was last modified on October 1, 2012.
What information do we collect?
We collect both personally identifiable and non-personally identifiable information from visitors to our website. When you register on our site, subscribe to our newsletter, respond to a survey or fill out a form, you may be asked to enter your name, e-mail address, mailing address, or phone number when appropriate. When you order product from our site we request financial information including credit card number, billing address and expiration date. However, you may also visit our site anonymously.
How is this information used?
Any of the information we collect from you may be used in one or more of the following ways:
• To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service; your information helps us respond more effectively to your customer service requests and support needs.
• To respond to a request; information you provide in a request for service or information will be forwarded to us. We will use this information to respond to your request.
• To administer a contest, promotion, survey or other site feature.
• To send periodic e-mails; if you decide to opt-in to our mailing list, you will receive e-mails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.
Note: We prohibit the transfer of e-mail addresses collected on this site for sending commercial e-mail solicitations.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. We use SSL (Secure Socket Layer) encryption technology to protect any non-public information you submit. This technology protects visitors from having their information intercepted by anyone during transmission. We work hard to ensure that our systems are secure and that they meet industry standards. Where appropriate, we employ firewalls, encryption technology, user authentications systems, and access control mechanisms to control access to systems and data. We employ all generally accepted industry standards to protect your personally identifiable information but cannot guarantee 100% security during transmission or once we receive it. All information you provide is done so at your own risk.
Do we disclose any information to outside parties?
We do not sell or trade to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links:
At our discretion, we may occasionally include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
This website contains hyperlinks or “links” to other sites, and other sites may “link” to this site. Websites linking to and from this site may have different privacy practices from the ones described here. Visitors to our site should read the privacy statements of other websites they visit.
814 NW 23rd Ave.
Portland, OR 97210