Lifetime frame warranty…seriously.We are so confident in the quality and durability of our frames that we back each one with a lifetime warranty unmatched in the optical industry. We will repair or replace any damaged Fetch frame, no matter the cause. Stepped on, driven over, chewed up, you’re covered.
Simply send the frame (or pieces) back to us at the address below and be sure to include your contact information. Once we receive the package we will be in touch regarding the status of your repair or replacement.
If an identical replacement frame is not available we will contact you regarding alternates. We cannot provide a warranty replacement frame until we have received the return of your damaged frame.
Please note that the Lifetime Warranty does not apply to lenses. We are happy to insert unharmed lenses into your new frame. We can also replace reading, sun, reading sun and prescription lenses. Contact us for our current pricing.
814 NW 23rd Ave
Portland, OR 97210